Frequently Asked Questions (F.A.Q.)

Should you have any other questions, please feel free to *send me an email*

Ordering, Shipping, and Payment

Ordering
Currently our orders are shipped via Canada Post Express Post. If the product is in stock and once payment is received, shipping will occur within 2 business days.

Shipping
All prices are quoted in Canadian funds (CND). Payment is processed through PayPal and we accept Visa or MasterCard. Please note, Ontario, Canada residents will be charged PST of 8%.

CforU fashion jewelry uses Canada Post Express Post for shipping in order to ensure our items are insurable and traceable. Using this shipping method means there is a $100 insurable coverage against loss or damage. Using this method means that your package arrives faster and ensures us as the shipper that you have received the package. In addition, this means that if an order ends up missing in the process, we are able to track it down in real time, and get your package to its required destination quickly.

In terms of delivery times, if the receiver resides in Canada, the package will arrive guaranteed the next business day for local orders, next to 2 business days for regional orders, and up to 2 business days for national orders.

Shipping within Ottawa, Ontario is free.

Shipping within Canada is $8.95.

Shipping international, including the United States is $9.95.

When shipping outside of Canada, international orders may take from 7-14 business days for delivery.

Please note that for package delivery out of Canada, the receiver is responsible for any customs, duty, or local taxes that may be incurred.

Payments

Paypal is the current method of payment. Customers do not need a PayPal account in order to pay through PayPal. There is a section for credit card payments that processes your orders safely and securely. All financial information that you provide to PayPal is encrypted using Secure Sockets Layers (SSL)*.

*SSL technology encrypts your information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.

Please note that residents of Ontario will be charged PST.

Product Questions

Q: Do you use sterling silver ear findings (hooks)?
A: If you require sterling silver earring findings, please make a request during the checkout process. Please note that a $2 extra fee will apply.